The company implements a sales agency system nationwide, providing customers with comprehensive pre-sales and after-sales technical service support.
From front-end technical solution communication to project implementation to after-sales service support, we provide customers with reliable services throughout the entire product lifecycle.
Julang has a professional after-sales service team with rich experience in production, installation, and debugging. Upon arrival at the customer's site, they provide professional installation, debugging, acceptance, maintenance, repair, training, and other services.
Julang can conduct regular equipment maintenance and testing according to customer needs to ensure that customers timely grasp the operation of the equipment.
The customer quickly completes the fault repair by scanning the machine tool repair code on their mobile phone WeChat. They respond within 2 hours after the repair call and provide spare parts of the same quality and performance (excluding special accessories) within 24 hours to ensure the normal operation of their equipment.
The company has set up 15 service centers nationwide, which can provide fast services. The company headquarters has a mobile after-sales service engineer to quickly supplement and reinforce regional aircraft.
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